Introducing SyncHub
SyncHub is our proprietary SaaS platform that lets you access your Freshdesk data directly from Google Data Studio.
SyncHub is our proprietary SaaS platform that lets you access your Freshdesk data directly from Google Data Studio.
Freshworks Inc. is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat and Freshmarketer. The company’s suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers.
Google Data Studio is a visualization and reporting tool, and an integral part of Google Marketing Platform. It enables an enhanced approach to decision-making, allowing your entire organization to readily access and use marketing insights.
Data Studio lets you create beautiful, informative reports that are customizable and easy to understand and share.Empowered with the information they need, your teams can make better decisions at the exact moment they need to.With Data Studio, you can build reports and dashboards with just a few clicks.
Blackball has been building software since 2004. We've built multi-national systems processing millions of data points hourly. We've built financial compliance and monitoring systems. Our software is in some of the largest manufacturing plants in the country.
But we've also built software for a huge number of small & medium size customers - from retail stores needing real-time sales info on their clients, to small businesses with an e-commerce requirement, to startups with a hot idea but not-so-hot bank balance.
And now we bring that experience to you
We don't build software anymore - in many cases your systems can be built using a mix of off-the-shelf products and No Code platforms.
However, this approach lacks one thing - experience. Blackball has a unique insight into the needs of the entire spectrum of clients and we've realized that, although different in scale and budget, most software projects have the same fundamental requirements. Customer-facing features like high-performing reports, data management & email notifications. And just as importantly, architectural features like caching, localisation, API access, multi-threading and data synchronization.
We even wrote the book about it
Get a lifetime's worth of tips and insights with our book - How to know if your software developer is trying to kill you. By developers for non-developers, this no-nonsense book will give you a strong foundation to review developers, technologies, tools and architecture for your next software project.
And all for the price of about 15 minutes of professional consultancy time - this one's a no-brainer.
We'll be in touch within one business day if not sooner.
While you're waiting, why not subscribe to our 10 week email series: How to know if your software developer is trying to kill you - a practical guide for business leaders for getting the most out of working with software developers.
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