Introducing SyncHub
SyncHub is our proprietary SaaS platform that lets you access your AskNicely data directly from Google Sheets.
SyncHub is our proprietary SaaS platform that lets you access your AskNicely data directly from Google Sheets.
AskNicely's mission is to help businesses drive customer happiness by collecting feedback directly after an experience (based on the NPS framework) and enabling your people to take action immediately.
Thousands of businesses around the globe use AskNicely to improve their customer experience and drive customer retention, revenue expansion and referrals.
Create and collaborate on online spreadsheets in real-time and from any device.
Google Sheets is a web-based data analysis and reporting hub, bringing together data from across your entire business - be it on-premise data stores, or other cloud-based SaaS services.
Blackball has been building software since 2004. We've built multi-national systems processing millions of data points hourly. We've built financial compliance and monitoring systems. Our software is in some of the largest manufacturing plants in the country.
But we've also built software for a huge number of small & medium size customers - from retail stores needing real-time sales info on their clients, to small businesses with an e-commerce requirement, to startups with a hot idea but not-so-hot bank balance.
And now we bring that experience to you
We don't build software anymore - in many cases your systems can be built using a mix of off-the-shelf products and No Code platforms.
However, this approach lacks one thing - experience. Blackball has a unique insight into the needs of the entire spectrum of clients and we've realized that, although different in scale and budget, most software projects have the same fundamental requirements. Customer-facing features like high-performing reports, data management & email notifications. And just as importantly, architectural features like caching, localisation, API access, multi-threading and data synchronization.
We even wrote the book about it
Get a lifetime's worth of tips and insights with our book - How to know if your software developer is trying to kill you. By developers for non-developers, this no-nonsense book will give you a strong foundation to review developers, technologies, tools and architecture for your next software project.
And all for the price of about 15 minutes of professional consultancy time - this one's a no-brainer.
We'll be in touch within one business day if not sooner.
While you're waiting, why not subscribe to our 10 week email series: How to know if your software developer is trying to kill you - a practical guide for business leaders for getting the most out of working with software developers.
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